F.A.Q.

Frequently asked questions

How do I get funding for my business from EcoSwap?

You just need to fill out the form on the homepage and follow the instructions on the next step.

Can I get funding in Zimbabwe if I am not a Zimbabwean citizen?

Access to financing is exclusively available to registered companies and enterprises actively operating within the territory of Zimbabwe. Even if you are not a Zimbabwean citizen, but your company is officially registered and conducts business within the borders of Zimbabwe, you have the opportunity to obtain financing.

What are the conditions for obtaining financing for my business?

The conditions for obtaining financing for your business include the following stages:

Registration: Your business must be officially registered and operating within the territory of Zimbabwe. This ensures the legality and transparency of operations.

Assessment: After applying for financing, your business will undergo an assessment process, including an analysis of financial indicators, business plans, and other relevant data.

Approval: After a successful assessment, your financing request will be reviewed, and upon approval, specific loan terms will be negotiated.

Financing: Upon completion of all formalities and the signing of necessary documents, your business will receive financing in U.S. dollars, providing a stable and transparent source of funds.

Repayment: Flexible repayment terms are provided, and your business will be obliged to repay the funds within the established timeframe.

What is the annual interest rate on the loan?

The annual interest rate on the loan is determined based on various factors, including the specific terms of the credit agreement, the borrower's financial position, and current market conditions. It is recommended to contact our managers to obtain accurate and up-to-date information on the annual interest rates associated with your loan. Our team aims to provide transparent and competitive conditions tailored to the unique needs of each borrower.

What services does EcoSwap provide?

EcoSwap offers business financing, investment, and lending services for local entrepreneurs in Zimbabwe.

What are the benefits of investing in EcoSwap?

Investing in EcoSwap provides a stable income of up to 0.25% per day, allowing for daily capital growth. Additionally, every financial quarter, the company reviews the profit percentage for investors based on financial performance. The minimum level of this percentage is 7.25% per month, but it can be increased with successful financial results from the previous quarter.

How can I become an investor in EcoSwap?

For individuals:

- 1. Register:
- Go to our official website and go through the registration process by providing the required information.
- 2. Log in to your personal account:
- Use your credentials to log in to your personal account on EcoSwap.
- 3. Make an investment:
- Follow the system instructions to deposit funds to your balance.
- 3. Select the OPEN HOLD section:
- Enter the amount displayed in your account balance.
- 4. Open Deposit:
- Click the OPEN DEPOSIT button. Follow the system instructions to open a deposit.

For companies:

- 1. Contact Us:
- Contact our Corporate Clients department to discuss your needs and investment opportunities.
- 2. Provide required documents:
- Provide a set of documents to prove your company is legal and financially sound.
- 3. Choose an investment method:
- Together with our team, choose the best way to invest.
- 4. complete the investment process:
- After receiving approval, deposit the funds according to the proposed conditions.

These steps will allow you to become an EcoSwap investor, whether you are an individual or a company.

What is the EcoSwap cashback system and how does it work?

The EcoSwap cashback system allows investors to receive 10% of the amount of investments made by their partners.

Can I invest if I am not a Zimbabwean citizen?

Yes, you can invest in EcoSwap even if you are not a Zimbabwean citizen. However, only companies and businesses registered and operating in Zimbabwe have access to lending through our company.

What types of businesses does EcoSwap support when providing loans?

EcoSwap covers a wide range of businesses, including small businesses, retail stores, service companies and large mining organizations. We are committed to supporting a diverse range of industries, which contributes to sustainable economic growth.

Can I invest in EcoSwap if I am not an entrepreneur?

Yes, EcoSwap provides investment opportunities for both individuals and companies.

What currencies are used for investing and lending at EcoSwap?

Currently, investments are accepted and loans are made in American dollars. USD.

How quickly can I receive funding once my application is approved?

Once an application is approved, funding is available at the nearest point in EcoSwap's national network of partners.

How often are dividends paid to EcoSwap investors?

Dividend payments are made twice a month, on the 6th and 20th of the month, providing our investors with a stable and regular income. Please note that the minimum dividend withdrawal amount is 10 US dollars. There is an individual commission for each withdrawal method.

Is there a possibility of early repayment of the loan?

Yes, there is a possibility of early repayment of the loan.

Can I invest more than once during the lockup period?

Sure! There is no limit to the number of investments during the lock-in period. You are allowed to open an unlimited number of deposits at the same time. This provides you with flexibility and the ability to diversify your investment portfolio according to your financial goals.

What are the guarantees that my loan will be approved?

Loan approval depends on a number of factors, including the borrower's financial situation and the terms of the agreement.

Are there restrictions on the term of loans to local businesses?

Loans are granted with different terms based on the terms of the agreement.

What is the minimum and maximum investment amount for private investors in EcoSwap?

A wide gradation of investment amounts is available for private investors in EcoSwap. The minimum amount to start investing is only 10 USD, which makes our opportunities accessible to a wide range of users. At the same time, the maximum investment amount is limited only 27 400 USD. This flexibility allows investors to choose the optimal investment amount according to their financial capabilities and investment strategy.

Please note that for private investors there is complete freedom in managing their portfolio. You have the right to open an unlimited number of deposits with different amounts at the same time. This means that you can, for example, open one deposit for $1,000, another for $10,000, and even create 11 deposits of $1,000 each. This flexible approach allows you to tailor your investments to your instant needs and financial strategies as much as possible.

How long are investments in EcoSwap blocked for?

Investments in EcoSwap are locked in for a period of 180 days. This lock-in period ensures the stability and long-term performance of your investment, creating a stable basis for the growth of your portfolio. During this time, your capital is actively working, bringing you steady dividends. After lock-in period, you can withdraw or reinvest your funds based on your financial strategies.

What investment amounts are available for legal companies in EcoSwap?

Minimum and maximum investment amounts depend on individual conditions and are discussed with each investor individually. This ensures flexibility and takes into account the unique needs of each company when deciding how to invest.

How quickly can I access my dividends if I am a private investor?

Dividends are accrued daily and are instantly displayed on your balance. However, to make them available for withdrawal, you must wait for the payment dates, which are twice a month - on the 6th and 20th of the month. A dividend withdrawal request can be submitted at your convenience within 24 hours on these days. This mechanism provides prompt access to your dividends, giving the process simplicity and flexibility.

How long does it take for a private investor to top up?

The time it takes to deposit your balance depends on the payment method you have chosen. In the case of bank transfers, the process can take anywhere from a few hours to a few days depending on banking procedures. Electronic payment systems usually provide faster replenishment. We have a regulation in our company, according to which top-up and withdrawal transactions are processed within 1-5 business days. This timeframe may vary depending on specific banking and financial conditions, but our team is committed to providing prompt service to our investors.

How is my privacy ensured at EcoSwap?

EcoSwap has a strict privacy policy. Your personal data is used solely for security purposes and to fulfill all legal requirements. We take all necessary measures to protect your data from unauthorized access.

How can I get detailed information about current rates and loan terms?

You can get up-to-date information about rates and loan terms by contacting our managers. We are always ready to provide details and advice to ensure transparency and understanding of our terms and conditions.

How does the EcoSwap national business financing network work?

EcoSwap's National Financing Network provides investors with a unique opportunity to finance businesses in a variety of industries. Investments are collected and used to provide loans to local companies, stimulating economic growth. Investors receive dividends from successful investments, creating a mutually beneficial impact on the entire network.

Can I change the terms of my investment portfolio during its term?

Yes, you have the ability to change the terms of your investment portfolio during its lifetime. At EcoSwap, we strive to provide flexibility to our investors, allowing them to customize their investments to meet changing circumstances. If you have any needs to edit your investment plan, you can contact our support team. Our specialists are available to discuss your needs and coordinate any necessary changes to ensure that your financial goals are best met. It is important to note that this option is not available to private investors.

Does EcoSwap have limits on the number of investors?

EcoSwap does not currently have strict limits on the number of investors. We are open to anyone who wishes to join our investment network. This commitment to no limits allows us to provide more funding opportunities for investors, creating an open and accessible environment for anyone seeking to participate in our investment programs. In addition, our platform provides investors with unique opportunities to grow their businesses and actively influence economic development in Zimbabwe.

What is the role of international investors in EcoSwap?

Overseas investors play an important role in EcoSwap's operations by providing additional foreign currency funds to the fund. This allows us to efficiently conduct financial operations and expand our geographic footprint, supporting diverse businesses and contributing to sustainable development.

How can I contact EcoSwap representatives for more information?

For more information or consultation with our representatives, you can contact us through the contact form on our website or send us an email. Our team is ready to provide all the assistance you need.

How do you engage with local companies in exchange for investment?

EcoSwap actively engages with local companies to provide them with critical financing for expansion and growth. Our approach to investing involves taking a stake in these companies, which not only contributes to their success, but also benefits us, the investors. This innovative strategy not only strengthens our partnerships, but also actively influences the development of the business community, creating unique opportunities for investors looking to aggressively grow their portfolio.

Can I withdraw my investment before the lock-in period?

Currently, early termination of the deposit is possible but comes with certain conditions. If you choose to terminate the deposit before the end of the lock-in period, you will incur a full loss of the accrued interest up to that point. Additionally, penalties and fees will apply. Each termination request is considered individually and must be processed through our customer support service for further assessment and guidance. Please note that these conditions are in place to maintain fairness and financial stability for all investors.

What measures are taken to prevent fraud at EcoSwap?

We apply high security standards, including data encryption and multi-factor authentication, to prevent fraudulent activity. Regular audits and monitoring ensure the safety of our investors' funds.

In which social networks is EcoSwap present and how can I follow its news?

In order to prevent manipulation, speculation and fraud, as well as to avoid possible risks associated with fake similar accounts, EcoSwap does not maintain official pages on social networks. We recommend following the latest information and updates provided by our official website. This way, you will always be up to date with the latest events and updates without the risk of encountering fake or unreliable information on social media.

Please note that the procedure for obtaining business financing is only possible through personal visit to our offices located within Zimbabwe. All requests for financing and additional information on lending are made exclusively through official communication channels and our official website.

Please be cautious and beware of fraudulent activities on social media. We do not maintain social media accounts or use them for financial transactions. Any accounts or pages presenting themselves on social media on our behalf are fraudulent and have no affiliation with our company.

All private investor investments must be made exclusively through the official EcoSwap.co.zw website. We urge you to be vigilant and exercise caution when interacting with online resources to avoid fraud and ensure the safety of your financial transactions.

What are the security guarantees for my account and are you liable if my account is hacked?

Despite the security measures we have put in place, we are not responsible for hacking of an investor's account caused by the investor's (account holder's) mishandling of credentials. To ensure the security of your account, we recommend that you exercise caution when handling personal information and update your credentials regularly. If you suspect unauthorized access, please contact our support team to take appropriate action.

What is the role of EcoSwap's network of partner banks in business financing?

The role of our network of partner banks in EcoSwap is to provide key support and access to the necessary financial resources. These banks are actively involved in the lending process, providing sound financial support for various business initiatives. Their involvement strengthens our financing options, making them more accessible and diverse to a wide range of entrepreneurs and companies, thus supporting economic development in various sectors.

Can I lose my investment?

As with any type of investment, there is some risk of loss of funds, and EcoSwap is honest in its warnings. While we make every effort to ensure the safety and stability of your investment, it is important to note that uncontrollable external factors such as global conflicts, world crises and other extreme circumstances can affect market conditions and therefore investment results. These risks characterized by external influences are beyond EcoSwap's control. Nevertheless, our company makes every effort to ensure the safety and stability of your investment. We use advanced technology and rigorous risk management processes to minimize potential losses. Moreover, our experienced financial and technical staff constantly monitor market trends, and carefully monitor and respond to changes in the economic environment to minimize the impact of such factors on your investment so that your investment experience is as profitable and safe as possible. Our goal is to create a transparent and trustworthy investment environment for all of our participants.

What if I can\'t log in to my account because I forgot my password?

Follow the password reset link, enter your username or email address, and you will receive account information in your mailbox specified during registration.

How can I change my password?

You can change your password in your Personal Account in the personal data editing section.

The answer to my question is not in the list, what should I do?

Write your question to us, in the contact section there is a form for contacting support.

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